Meet Ivy—the AI receptionist for MSK and allied health practices

Say goodbye to missed calls, lost patients and voicemail headaches.
Say hello to serving more patients with less hassle.

Get Early Access What Ivy Can Do for You

Designed, tested and trusted by UK practice owners

From solo-practitioners to team practices, Ivy understands and fits seamlessly into your clinic

Physio

Podiatry

Nutritionists

Acupuncturists

Naturopaths

Dietician

Osteopaths

Chiropractic

many more

What Ivy will do for your practice

Bookings: Handles new bookings, even when you can’t.

Rescheduling: Changes appointments for patients anytime—day or night.

Cancellations: But only after sensitively exploring a reschedule.

Payment: Takes payments upfront to reduce DNAs and protect your revenue.

General enquiries: Answers patient questions, from directions to detailed appointment enquiries.

Speaks with your clinic’s voice: Knows how you want to speak to your patients.

Converts enquiries into patients: Trained by the very best practice owners in the MSK industry—Ivy gets the importance of giving value before divulging pricing.

Never miss another call

45%

of clinic calls are missed without Ivy to answer them

57%

of callers abandon voicemail, leaving no message—until using Ivy

+2 hrs

unlocked each day with staff freed from voicemail and patient callbacks

Scaling your practice with advanced AI

AI phone automation streamlines your operations, unlocking time and headspace so you can deliver better care. Here’s why Ivy is set to be the AI receptionist that transforms the UK allied health care sector:

Advanced Calendar Intelligence (ACI)

Ivy uses ACI to understand your complex and nuanced booking rules—managing multiple clinicians and appointment types, reserving slots for new patients, and much more.

24/7 call handling

Ivy is on call day and night. She will also answer multiple calls at the same time.

We’re a UK company—here to support you!

We’re always available during working hours for your convenience.

More than phone automation

Ivy goes far beyond call answering—managing your calls with care, empathy, and efficiency.

GDPR aligned and data secure

Protecting your patients’ data and keeping you compliant.

Ivy works seamlessly with popular practice phone and software systems

With more integrations in development all the time—just ask.

“As a practice owner, I know how challenging it can be to balance patient care with running an efficient clinic. Collaborating with Verbalise has been a fantastic experience—they are attentive, thoughtful, and genuinely interested in understanding the unique challenges we face. Together, we’ve built Ivy—an AI receptionist that truly supports both patient care and day-to-day operations.”

Rachel Green, Practice Owner