Intelligent reception. Human connection.
Behind every great clinic is a voice patients can trust. Verbalise’s premium AI handles calls, bookings, and scheduling with warmth and precision so you can focus on care, not coordination.
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5.0
5.0
The Facts
Never miss another call
of clinic calls
are missed without a Verbalise AI receptionist
of callers abandon
voicemail without a Verbalise AI receptionist
less weekly admin
Ivy manages scheduling so your team can focus on care.
Practice owners: onboarding is limited
Our premium, highly-customised ‘white glove’ onboarding process is limited to just 4 new practices each week. Secure your spot today.
Get StartedSolutions
Scaling your practice with advanced AI
Scheduling & Appointments
Optimise patient flow by managing bookings, reschedules, and cancellations with precision.
Rescheduling
Changes appointments for patients anytime—day or night.
Cancellations
But only after sensitively exploring a reschedule.
Payments & Billing
Improves financial reliability by securing upfront payments and reducing costly no-shows.
Patient Enquiries
Enhances patient experiences by providing instant, accurate responses around the clock.
Voice Adaptability
Build familiarity and trust by mirroring your clinic’s tone and regional accent naturally.
Converts enquiries into patients
Trained by the very best practice owners in the MSK industry—Ivy gets the importance of giving value before divulging pricing.
Testimonials
What our customers say
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Sophie C.
Practice Manager
Active Step Foot & Ankle
Ivy captures every patient inquiry, keeps our schedule running smoothly, and gives patients a natural, easy experience, even when the clinic is closed. -
Stuart G.
Practice Owner
Mannin Doctors
Ivy has streamlined our patient interactions, reduced team pressure, and made booking and enquiries effortless, all while keeping the human touch that sets our clinic apart. -
Ian G.
Practice Owner
Southampton Physio
“We’d been using a virtual reception service, but it just kept getting worse… more mistakes and poor conversions. Ivy has been a pleasant surprise. The answers it provides are exactly what I’d give. Patients have been really impressed, and for a team like ours it’s been invaluable. The setup support from the team was brilliant too.”
As a practice owner, I know how challenging it can be to balance patient care with running an efficient clinic. Collaborating with Verbalise has been a fantastic experience—they are attentive, thoughtful, and genuinely interested in understanding the unique challenges we face. Together, we’ve built Ivy—an AI receptionist that truly supports both patient care and day-to-day operations.
Rachel Green,
Practice Owner
Not just software — a partner for your clinic’s growth
A premium, done-with-you AI receptionist
Ivy is a grown-up AI receptionist for clinics that want to grow without losing patient trust. We take time to understand your practice, tailor Ivy to fit seamlessly, and stay involved after launch to ensure she keeps improving.
At Verbalise, we don’t just build AI — we design patient experiences with conversion in mind. Every conversation is handled in the friendly UK-regional accents your patients expect and is shaped to encourage new bookings.
Even one extra new patient can more than justify the investment in a premium AI receptionist.
PRICING (inclusive of VAT)
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Bespoke setup for your clinic — never a cookie-cutter bot
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Natural UK-regional voices patients trust
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Advanced Calendar Intelligence™ keeps diaries full and avoids gaps
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Conversion Rate Optimisation turns more enquiries into new patient bookings
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Backed by a passionate UK team for quality and peace of mind
Practice owners: onboarding is limited
Premium, highly-customised ‘white glove’ onboarding. Limited to just 4 new practices each week. Secure your spot today.
Get Started